![]() ![]() Well in the link I posted in the first document, that ended up getting rid of the flashing triangle icon. Is this a bug, how can this be cleared? I definitely see "Call Logs" by using the time icon in the top right of the screen. I will attach the configuration, but this line item definitely does not exist. The highlight of that posting was:įeature is for LYNC only to my knowledge as the call logs are synchronized between the LYNC server, Clients and our phones. This was suppose to alleviate the "service provider" being the issue, but it has not as the warning still exists.īefore posting this I did a search here in the forum and came up with this link: Similar Issue on Call Logs - Non Skype for Business. So I contacted Microsoft Office 365 support, and we established Unified Messaging, created a dial plan, and applied the dial plan to the user. I will back up and say that I did contact Polycom phone support initially, and the steps they had given me to "clear" the warning message, are a very temporary fix, and stated this issue was with the service provider, Microsoft, which it very may be. What is this error checking? How is it corrected? It's rather annoying, and I'd rather not just ignore a warning, especially if something is configured incorrectly. There is a red icon at the top right of the screen (Warning), and the diagnostics states "Call logs are unavailable". The VVX 500 is able to communicate with Office 365, make and receive phone calls, and pretty much perform all the functions we would expect. ![]() We are Office 365 Skype for Business subscribers. ![]()
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